|
To ask a new question please click here
When should I place an order?...When you like, from my point of view the sooner the better, but most people order 2/3 months before the wedding as by that time you should have your guest list sorted out and will know how many trees you will need. That said we have had one customer phoned an order on a Tuesday for delivery on Friday and he got married on the Saturday so we are able to cater for short notice if necessary.
How do I pay?If you order on line then you can pay with paypal or with a credit/debit card. Alternatively you can post a cheque to me payable to:
Wedding Tree Favours and posted to Alan Waterman, Slate Barn Low Road, Wimbotsham King's Lynn Norfolk PE34 3QQ.
Cheque's are the prefered method of payment.
Do the trees have instructions as to how to look after them?On each tree is a label with a colour picture, the name of the tree and some information about the tree. Also the web site address where there is a page giving instructions on how to look after the trees. OK not all your guests will have access to the web site, so with each order there is one sheet that explains how to prepare the sleeves if you have opted to buy them and also there are instructions on how to look after the trees. You could make a few photocopies of that for guests you know will not have access to a computer and who will not know how to look after the trees. Alternatively get the best man to read that bit out at the reception, its not long and its not difficult. Feel free to make a copy of the page on the web site for the few guests who might need this facility.
How much is the cost of post and packing?It is included in the cost of the trees. There are no hidden extras.
What trees can I have?Most people let me make up a mixture of whatever is best at the time, and that will generally be mainly Oaks (as they are the quintessentially British tree) but then about 30% of other trees such as Sweet Chestnut, Horse Chestnut, Silver Birch, Rowan, Crab Apple, Ash, Beech, Hornbeam etc etc. All the trees are British Native trees or Trees like Sweet Chestnut that have been in the UK for hundreds of years. In Winter we supply evergreens so the choice is less and the most popular is Holly as it is Christmassy. but there are others such as Yew, Holme Oak, and Scots Pine, you can have the other trees but they wont have leaves on.
If you want specific trees than that can be negotiated over the phone or by emails, I am most accommodating and if they are available then there is no problem.If you want 50% Yew and 50% Holme Oak as a recent customer requested then so long as they are available, then that is what I will supply.
Can you deliver to the wedding reception venue?Yes, if you confirm this with the people who run the venue then its fine, they will need to be told to keep the trees in a cool place if they are being delivered a few days in advance of the wedding but that's all. You will need to let me know the name of the person at the wedding venue who will receive the trees and the exact address/ post code /phone number /email as the delivery company (FEDEX) need all that info.
How big are the trees, are they nice and if we put them on the tables will they fall over etc?The trees are in black plastic pots that are 3 inches high (30mm) and the tree will be another 4/5 inches high so from bottom of pot to top of tree will be about 7/8 inches (200mm). Are they nice? Off course they are they are little living trees they are beautiful. Put them on the tables? Yes if you want to and then it would be a good idea to purchase sleeves to stand the pot in. This has four advantages; it hides the black pot; it supports the pot and tree so that it will not tip over, the sleeve is wider at the bottom and this makes it very sturdy. If your guests get a bit lively (to much Champagne) then it would be possible to knock them over but they would have too be quite determined. Also you can put your own personal message on the sleeve and the sleeve supports the pot so the pot does not touch the table and thus there will not be any chance of a wet mark from the damp soil.
|
